Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 719 reviews

Reviews

Recommend
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4th May 2024


The nurse was very nice and friendly asked me if I knew what the blood test was for which I did it took 10 min but I was very late going in not due to my fault

Suggested improvements
When you make a appointment it needs to be kept to that time because if you turn up late for a appointment your told you’ve missed your time and need to make another appointment but it’s the cost of the car park a appointment which should of took about 15 (a blood test) ended up costing £1.80

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Rating not given.
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3rd May 2024


I’m still uncomfortable with having just a call back appt to start any process. It makes me feel that I have to be really, really ill or in terrible pain to get to see a Doctor. I am far more reluctant these days to ‘bother’ the Doctor with symptoms that worry me. I know that everyone works really hard at the surgery and on the odd occasions that I do attend everyone is very kind and helpful and that is very much appreciated.

Suggested improvements
As above, I hate the ‘call back’ system and wish it could go back to pre covid ways but can appreciate that at least you get to talk to a Doctor (usually on the day) and not wait days (or weeks) for an appt.

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Appointment
 
3rd May 2024


The care I received both by phone and in person from Nurse Michelle and Dr Thomas Wincott was all I could ask for. Well done Churchfields Surgery.

Suggested improvements
No problems

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3rd May 2024


This was an over-the-phone medicine review from the pharmacist. Very helpful, knowledgeable and patient centric. Really impressed with the service from Craig.

Suggested improvements
Nothing

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Appointment
 
3rd May 2024


I think Churchfields provide amazing care!

Suggested improvements
N/a

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk